Article 1: Applicability and Formation of the Contract
1.1 These Terms constitute the entire agreement between the Company and the Customer regarding the use of the Services.
1.2 By accessing or using the Services, the Customer confirms that they have read, understood, and agreed to these Terms.
1.3 The Company reserves the right to amend these Terms at any time without prior notice. The amended Terms shall become effective upon publication on the Company’s website. Continued use of the Services by the Customer constitutes acceptance of the amended Terms.

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Article 2: Overview of the Services
2.1 The Company provides, on a commission basis, collection and remittance services for funds payable by the Customer to a designated Principal. The specific details of the Services are set forth in the supplementary documents (including the Important Notice, Privacy Policy, and AML Policy), which form an integral part of these Terms.
2.2 The Company shall collect payments from the Customer and, in accordance with its internal policies, remit the funds to the Principal. Notwithstanding the above, the Company shall not be held liable for delays or failures in remittance caused by force majeure, financial institution issues, system outages, or other unforeseen circumstances.

 

Article 3: Registration and Account Management
3.1 Certain aspects of the Services may require the Customer to register and create an account.
3.2 The Customer warrants that all information provided during registration is accurate and up-to-date and agrees to promptly notify the Company of any changes.
3.3 The Customer is solely responsible for maintaining the confidentiality of their account credentials and must immediately notify the Company of any unauthorised access.

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Article 4: Intellectual Property Rights
4.1 All content on the website—including text, graphics, images, designs, software, trademarks, and logos—is the property of the Company or its licensors and is protected by applicable intellectual property laws.
4.2 The Customer may not reproduce, distribute, modify, or otherwise use any content from the website without the prior written consent of the Company.

Article 5: Customer Obligations

5.1 The Customer agrees not to use the Services to engage in money laundering, terrorist financing, or any other illegal activities.
5.2 The Customer shall provide accurate information and bear responsibility for any damage or loss arising from false or incomplete information.
5.3 The Customer shall comply with any audits or investigations conducted by the Company. Failure to cooperate or provide necessary information may result in immediate suspension of the Customer’s account.

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Article 6: Fund Management and Remittance
6.1 The Company shall collect and segregate the Customer’s funds in accordance with its internal policies and applicable regulations.
6.2 Upon completion of the remittance process, the Company shall be released from any further liability with respect to the funds.
6.3 In the event of remittance delays or failures due to force majeure, system outages, or financial institution issues, the Company shall not be held liable.

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Article 7: Cancellation and Refunds

7.1 If the Customer wishes to cancel or request a refund for the Services, they must contact the Principal directly and follow the prescribed procedures. The Company will provide reasonable support; however, the final decision regarding cancellations or refunds rests with the Principal.
7.2 Approved cancellations will result in refunds being processed solely by the Principal.

 

Article 8: Complementary Documents
8.1 In addition to these Terms, the Privacy Policy, AML Policy, and Important Notice, as published on the Company’s website, are incorporated herein and form part of the contractual agreement between the Company and the Customer.
8.2 The Customer acknowledges and agrees to be bound by the contents of these supplementary documents.

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Article 9: Disclaimer
9.1 The Services are provided on an “as is” and “as available” basis. The Company does not warrant the accuracy, reliability, or timeliness of the Services.
9.2 The Company shall not be liable for any direct or indirect damages arising from the use or inability to use the Services, except where such liability is due to gross negligence or willful misconduct.

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Article 10: Record Keeping
10.1 The Company shall maintain the following records in compliance with applicable laws and regulations:
  (a) Transaction records and related documents
  (b) Records of suspicious transaction reports
  (c) Internal audit and risk management documentation
10.2 These records shall be securely maintained for the legally prescribed retention period and then disposed of in a secure manner.

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Article 11: Disclaimer of Litigation
The Customer agrees that, except as expressly permitted by applicable law, they shall not initiate any legal proceedings, claims, or lawsuits against the Company, its officers, employees, or agents in connection with the Services.

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Article 12: Miscellaneous Provisions
12.1 Customer Cooperation:
  The Customer shall provide all necessary information and cooperate fully with any transaction audits or investigations conducted by the Company.
12.2 Liability Limitations:
  The Company’s liability is limited solely to direct damages resulting from proven negligence and shall not extend to any indirect, consequential, or special damages.
12.3 Data Sharing:
  The Company reserves the right to share the Customer’s KYC information and transaction data with relevant third parties, government agencies, or regulatory bodies as required by law or for compliance purposes.
12.4 International Compliance:
  The Customer is obliged to comply with all applicable international laws, regulations, and sanctions when using the Services. Any violation may result in immediate account suspension and reporting to the relevant authorities.
12.5 Information Update:
  The Customer must ensure that all information provided to the Company is accurate and promptly notify the Company of any changes.
12.6 Account Suspension:
  In addition to the provisions in Article 5, the Company reserves the right to restrict or suspend the Customer’s account if the Customer is found to have provided false information or engaged in fraudulent activities, or if such conduct necessitates legal or regulatory intervention.
12.7 Reservation of Legal Rights:
  The Company reserves all legal rights not expressly waived herein, including the right to take further actions as necessary under applicable law.
12.8 Third-Party Claims:
  Should the Customer’s actions give rise to claims or lawsuits from third parties, the Customer shall bear all related costs, damages, and expenses, and the Company shall be fully indemnified.
12.9 Policy Review:
  The Company reserves the right to review and amend these Terms periodically in response to changes in law or the business environment.

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Article 13: Reservation of Legal Rights
The Company reserves the right to take additional measures to safeguard its interests and mitigate legal risk, including but not limited to:
13.1 Implementation of Additional Measures:
  The Company may, in accordance with applicable laws, initiate legal proceedings, report to regulatory authorities, or implement other necessary actions beyond those specified in these Terms.
13.2 Obligation to Update Information:
  The Customer shall ensure that all information provided is accurate and up-to-date and promptly notify the Company of any changes.
13.3 Restriction or Suspension of Account Usage:
  If the Company reasonably determines that the Customer has provided false information or engaged in fraudulent activities, or if such conduct necessitates legal or regulatory intervention, the Company may immediately restrict or suspend the Customer’s account.
13.4 Exclusion of Liability for Third-Party Claims:
  Should the Customer breach these Terms or engage in misconduct, any claims, legal actions, or demands brought by third parties shall be the sole responsibility of the Customer, and the Company shall not be held liable.
13.5 Policy Review and Amendments:
  The Company reserves the right to review and amend these Terms periodically in response to legal or business developments.
13.6 Contact Information:
  For inquiries regarding these Terms, please refer to the Contact Information provided in Article 12.

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Article 14: Contact Information
For any inquiries regarding these Terms, please contact the Company via our website or at the following address:

SAZAREISHI Inc.
Email: info@sazareishi.jp